IMPORTANT
Please retain your purchase receipt or invoice. This is your proof of purchase and your Limited Warranty will commence from this date. If you do not retain your purchase receipt or invoice then this Limited Warranty will be void. In the unlikely event that you require to exercise this Limited Warranty, we will need you to provide a copy of this purchase receipt or invoice. Without this we will unfortunately not be able to process your request for warranty repair.
1. Limited Warranty
1.1 This Limited Warranty is valid only if you purchased the product from Capricorn Elements.
1.2 Capricorn Elements warrants the mechanical and electronic components of this product to be free of defects in material and workmanship if used under normal operating conditions. This Limited Warranty is applicable for six (6) months, or as indicated on the invoice, from the original date of retail purchase.
If the product displays any defects within the specified warranty period and that defect is not excluded under clause 3, Capricorn Elements will either repair or replace the product using new or reconditioned product or parts. In the event that Capricorn Elements decides to replace the entire product, this Limited Warranty shall apply to the replacement product for the remaining initial warranty period from the date of purchase of the original product only.
1.3 Upon validation of the warranty claim, the repaired or replacement product will be returned to the user freight prepaid.
1.4 Warranty claims other than those indicated above are expressly excluded.
2. Warranty Service and Return Authorization Number
The initial stage of our warranty service, and the quickest means of achieving a solution, is to check if the problem can be resolved by our email support at Support@CapricornElements.com. All inquiries must be accompanied by a description of the problem, the serial number of the product and a copy of the original sales receipt.
It should be noted that shipments into authorized Service Centers for warranty repair without freight prepaid cannot be accepted.
3. Warranty Limitations and Exclusions
3.1 This Limited Warranty does not cover consumable parts. These include, but are not limited to fuse, battery, cable, illuminant, etc.
3.2 Where applicable, Capricorn Elements warrants the following items contained in or with the product to be free from defects in material and workmanship for a period of one (1) month from date of purchase.
- Accessories.
- Power Adaptors.
- Cables.
3.3 Where applicable, Capricorn Elements warrants the following items contained in or with the product to be free from defects in material and workmanship for a period of six (6) months, or as indicated on the invoice, from date of purchase:
- Digital displays.
- Loudspeaker drivers and diaphragm assemblies.
- Any mechanical component that may be affected by externally applied force.
3.4 If upon inspection by a Capricorn Elements, speaker drivers or diaphragm assemblies are found to have burnt voice coils as a result of over/under driving, or due to a surge from a power amplifier, they will be excluded from warranty coverage.
3.5 This Limited Warranty does not cover the product if it has been electronically or mechanically modified in any way. If the product needs to be modified or adapted in order to comply with applicable local technical or safety standards in any country, this modification/adaptation shall not be considered a defect in materials or workmanship. This Limited Warranty does not cover any such modification/adaptation, regardless of whether it was carried out professionally or not.Under the terms of this Limited Warranty, Capricorn Elements shall not be held responsible for any cost resulting from such a modificatio/adaptation.
3.6 This Limited Warranty covers only the product hardware. It does not cover technical assistance for hardware or software usage. In addition, it does not cover any software products whether or not contained in the purchased product package. Any software is provided only in the condition and format contained with the product, unless expressly provided for in any enclosed software limited warranty.
3.7 This Limited Warranty is completely invalid if the factory applied serial number has been altered or removed from the product.
3.8 Free inspections and maintenance/repair work are expressly excluded from this Limited Warranty. If an inspection of the product by Capricorn Elements shows that the defect in question is not covered by the Limited Warranty, the inspection costs are payable by the customer.
3.9 Product damage or defects caused by the following conditions are not covered by this Limited Warranty:
- Improper handling, neglect or failure to operate the unit in compliance with the instructions given in Capricorn Elements user or service manuals connection or operation of the unit in any way that does not comply with the technical or safety regulations applicable in the country where the product is used any Act of God or Nature (such accident, fire, flood, etc.) or any other condition that is beyond the control of Capricorn Elements.
- Any
repair or opening of the unit carried out by unauthorized personnel (including the user) will void the Limited Warranty completely.
- Products which do not meet the terms of this Limited Warranty will be repaired exclusively at the buyer's expense. Capricorn Elements will inform the buyer of any such circumstance and request a written order to repair the product. In the event that the buyer fails to submit a written repair order within 2 weeks of notification, Capricorn Elements Group reserves the right to dispose of the product in an appropriate, environmentally friendly manner.
4.Warranty Transferability
This Limited Warranty is extended exclusively to the original buyer (customer) and is not transferable to anyone who may subsequently purchase this product. No other person (distributor, dealer, retailer etc.) shall be entitled to give any warranty promise on behalf of Capricorn Elements.
5. Claim for Damage
Subject only to the operation of statutory applicable local laws, Capricorn Elements shall have no liability to the buyer under this Limited Warranty for any consequential or indirect loss or damage of any kind. In no event shall the liability of Capricorn Elements under this Limited Warranty exceed the invoiced value of the product.
6. Limitation of Liability
This Limited Warranty is the complete and exclusive warranty between you and Capricorn Elements. It supersedes all other written or oral communications related to this product. Capricorn Elements provides no other warranties for this product.
7. Other Warranty Rights and National Law
7.1 This Limited Warranty does not exclude or limit the buyer's statutory rights as a consumer in any way.
7.2 The Limited Warranty regulations mentioned herein are applicable unless they constitute an infringement of applicable statutory local laws.
7.3 This Limited Warranty does not detract from any statutory seller's obligations in regard to any lack of conformity of the product and any hidden defect.
8.Amendment
Warranty service conditions are subject to change without notice. Please refer regularly to the latest warranty terms and conditions, and additional information regarding Capricorn Elements's Limited Warranty, at www.CapricornElements.com or its related brands/products.
Over here, we are trying to provide some guidelines on how to select the right audio system that meet your price budget. Unless you have good listening ears or have time to listen patiently, otherwise you are likely to select an audio system based on its audio specifications. For quick
reference, audio system with SNR better than 80dB and THD around 1% will sound better than traditional FM radio and many TV sets.
Why need good audio quality?
Good audio quality helps you relax. Poor audio quality (could) brings frustration and irritate your listening. You might not notice the frustration and irritation if only listening for a short duration (say less than 15min), or in a noisy environment.
What is the best or optimal listening volume?
Most audio system sounds the best at 10%~30% of its volume (or speaker power), and still have reasonbly good audio quality at around 30%~50% of its volume.
When play muisc through Bluetooth, set the volume at the media player (eg. cellphone) to maximum volume, and adjust the speaker system volume according to your desire loudness. This will give you the best audio quality.
How to select audio system from technical specifications?
There are many audio specifications contribute to audio quality. Loudness, Signal-to-Noise ratio and Distortion are the common specifications you can find in the user manual.
Audio quality of an audio system is depending on its electronics, speakers, amplifier and the casing design, it is not a straight forward answer to select a good audio system by
comparing audio specifications alone.
Ask yourself the following questions when you select an audio system.
1. Is the audio quality better than a traditional FM radio?
2. Is the audio loudness when you hear from 2~3 meters away?
3. Is the audio quality acceptable when you hear from 2~3 meters away?
4.Where you most likely to listen to the system?
The following paragraphs on Loudness, SNR and Distortion will give you some idea to compare the audio specifications of similar audio systems.
You can refer to en.wikipedia.org/wiki/Audio_system_measurements for detail explanations of each specifications.
Loudness
Loudness of an audio system refers to how loud a speaker can produce. It is associated with both speaker output power (Watt) and speaker efficiency (conversion of power to sound, that not normally stated in user manual).
A typical 3Wx2 audio systems with 40mm speakers is loud enough for listening within 6m x 6m area. However, because of different speaker efficiency, two different 3W speakers could sound very different.
In other words, higher loudness (watt) does not means better audio quality. Blasting your traditional FM radio to its maximum volume will give you the loudness, but not necessary a better audio quality.
Selecting the loudness of an audio system starts from your knowledge of your listening environment. If you intend to listen in an area of 4m x 4m in a quiet living room, a 2Wx2 systems is normally good enough. For 4m x 4m outdoor or a 6m x6m indoor, 3Wx2 system should give reasonably good audio quality.
Signal-to-Noise Ratio(SNR)
The SNR of an audio system tells you how noisy a system could be. A higher SNR number gives lower noise.
In a typical audio system, the SNR will get worst (noiser) when speaker volume get higher. This noise went unnoticed into your ears (and brain) which is what make you feel frustrated and irritated when listening to a music.
Some audio system measures SNR at its full rated audio output but most measures noise when there is no audio. Normally the noise level will get worst when audio volume increases. This difference in measurement makes comparison of SNR between system unreliable. However, we could assume higher SNR has better audio quality for systems in the same price range.
Distortion
Distortion is caused by various sections of an audio system not performing in their best/optimal operating regions. A higher power system will generally give lower distortion compare to a lower power system at the same speaker loudness. In other words, a 20W audio system generally gives lower distortion than a 3W audio system at 1W speaker output.
Audio system with =<1% distortion give reasonably good audio quality. Most systems give 1% distortion around 40~70% of its volume.
